| ISSUE | POSSIBLE CAUSE(S) | SOLUTION(S) |
|---|---|---|
| Brown Water | High Mineral Count | Add Eliminate Plus 2 (60ml/1000L initial, 30ml/1000L weekly) |
| Low Alkalinity | Test and adjust alkalinity accordingly using an alkalinity increaser like Resist or Alkalinity Increaser | |
| Inadequate Sanitizer | Test and adjust chlorine/bromine accordingly | |
| Calcium Deposits on Surfaces | Hard Water | Use Eliminate Plus 2 (60ml/1000L initial, 30ml/1000L weekly) |
| Out of balance Alkalinity or pH | Test and balance pH and Alkalinity, then apply Eliminate Plus 2(60ml/1000L initial, 30ml/1000L weekly) | |
| Cloudy Water | Inadequate Sanitizer | Shock with CareFreeBoost & BromoBlast. Follow up with Nature Sheen or Pure Blue for faster clearing. |
| Dirty Filter | Clean filter with Filter Pure, Filter Cure or Filter Revive | |
| High TDS level | Drain hot tub and start with fresh water | |
| High Alkalinity or pH | Test and adjust as needed | |
| High Calcium count | Use Eliminate Plus 2 (60ml/1000L initial, 30ml/1000L weekly) | |
| Eye or Skin Irritation | Out of balance Alkalinity or pH | Test and adjust Alkalinity and pH accordingly. |
| Inadequate Sanitizer | Boost sanitizer levels with CareFreeBoost or BromoBlast. | |
| Combined Chlorines | Shock with CareFreeBoost, BromoBlast, Clean & Clear or Amaze | |
| Excessive Foaming | Soft Water | Test and adjust Calcium levels using Protect or Calcium Hardness Plus |
| Out of balance Alkalinity or pH | Test and adjust Alkalinity and pH | |
| Inadequate Sanitizer | Boost sanitizer levels with CareFreeBoost or BromoBlast | |
| Buildup of oils, lotions, cosmetics, detergents, etc‌ | Use a HydroMop or ScumBug to help absorb excess oils, if foaming continues use Foam Free to squash foam flat. | |
| Green Water | Inadequate Sanitizer | Boost sanitizer levels with CareFreeBoost or BromoBlast |
| High Levels of Copper | Use Eliminate Plus 2 (60ml/1000L initial, 30ml/1000L weekly) | |
| Odours | Low Alkalinity or pH | Test and adjust Alkalinity and pH |
| Inadequate Sanitizer | Boost sanitizer levels with CareFreeBoost orBromoBlast | |
| Combined Chlorines | Shock with CareFreeBoost, BromoBlast, Clean & Clear or Amaze | |
| Scum Line | Inadequate Filtration | Check and clean filter(s) or if necessary replace them |
| High Oil Content | Clean the scum line with Kleenzyme, treat the water with Purezyme 3 and/or float a Scum Bug or HydroMop to absorb excess oils | |
| Staining | High Mineral Content | Use Eliminate Plus 2 (60ml/1000L initial, 30ml/1000L weekly)Use a spray nozzle to spray product directly on stains for a more intensive treatment. |
| White Flakes or Film | Inadequate Sanitizer | See your Backyard Leisure WaterCare expert for a full intensive treatment process. This problem can be quite persistent if not treated properly. |
| Yellow Water | Low Alkalinity or pH | Test and adjust Alkalinity and pH |
For BEST RESULTS bring a 250ml sample of your water into Backyard Leisure for a FREE Custom Computer Analysis.