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Common Hot Tub Water Problems and SOLUTIONS

ISSUE POSSIBLE CAUSE(S) SOLUTION(S)
Brown Water High Mineral Count Add Eliminate Plus 2 (60ml/1000L initial, 30ml/1000L weekly)
Low Alkalinity Test and adjust alkalinity accordingly using an alkalinity increaser like Resist or Alkalinity Increaser
Inadequate Sanitizer Test and adjust chlorine/bromine accordingly
Calcium Deposits on Surfaces Hard Water Use Eliminate Plus 2 (60ml/1000L initial, 30ml/1000L weekly)
Out of balance Alkalinity or pH Test and balance pH and Alkalinity, then apply Eliminate Plus 2(60ml/1000L initial, 30ml/1000L weekly)
Cloudy Water Inadequate Sanitizer Shock with CareFreeBoost & BromoBlast. Follow up with Nature Sheen or Pure Blue for faster clearing.
Dirty Filter Clean filter with Filter Pure, Filter Cure or Filter Revive
High TDS level Drain hot tub and start with fresh water
High Alkalinity or pH Test and adjust as needed
High Calcium count Use Eliminate Plus 2 (60ml/1000L initial, 30ml/1000L weekly)
Eye or Skin Irritation Out of balance Alkalinity or pH Test and adjust Alkalinity and pH accordingly.
Inadequate Sanitizer Boost sanitizer levels with CareFreeBoost or BromoBlast.
Combined Chlorines Shock with CareFreeBoost, BromoBlast, Clean & Clear or Amaze
Excessive Foaming Soft Water Test and adjust Calcium levels using Protect or Calcium Hardness Plus
Out of balance Alkalinity or pH Test and adjust Alkalinity and pH
Inadequate Sanitizer Boost sanitizer levels with CareFreeBoost or BromoBlast
Buildup of oils, lotions, cosmetics, detergents, etc… Use a HydroMop or ScumBug to help absorb excess oils, if foaming continues use Foam Free to squash foam flat.
Green Water Inadequate Sanitizer Boost sanitizer levels with CareFreeBoost or BromoBlast
High Levels of Copper Use Eliminate Plus 2 (60ml/1000L initial, 30ml/1000L weekly)
Odours Low Alkalinity or pH Test and adjust Alkalinity and pH
Inadequate Sanitizer Boost sanitizer levels with CareFreeBoost orBromoBlast
Combined Chlorines Shock with CareFreeBoost, BromoBlast, Clean & Clear or Amaze
Scum Line Inadequate Filtration Check and clean filter(s) or if necessary replace them
High Oil Content Clean the scum line with Kleenzyme, treat the water with Purezyme 3 and/or float a Scum Bug or HydroMop to absorb excess oils
Staining High Mineral Content Use Eliminate Plus 2 (60ml/1000L initial, 30ml/1000L weekly)Use a spray nozzle to spray product directly on stains for a more intensive treatment.
White Flakes or Film Inadequate Sanitizer See your Backyard Leisure WaterCare expert for a full intensive treatment process. This problem can be quite persistent if not treated properly.
Yellow Water Low Alkalinity or pH Test and adjust Alkalinity and pH

For BEST RESULTS bring a 250ml sample of your water into Backyard Leisure for a FREE Custom Computer Analysis.